Products - Pangoo-Enable Millions of Enterprises Going Abroad

Overseas localization is the best weapon against de-Chinaization

Five Core Services of Cross-Border E-commerce Comprehensive Service

five core services

AFTER-SALES SERVICE

Return sorting, Label change, efficient quality inspection, and professional maintenance

AFTER-SALE SERVICEundefined

Label change

Return sorting

High-efficiency quality inspection

Professional repair

Call center

SKD assembly

Label change

label change for consumer returns, Amazon removal products etc.

Return sorting

screenings of return products, classification processing of normal and defective products.

High-efficiency quality inspection

sorting out defective products for refurbishment, including packaging replacement, supplementary of spare parts, functional testing and so on.

Professional repair

sorting out damaged products for repair, including parts replacement, functional repair, demolition repair and so on.

Call center

including 800 telephone hotlines, voice mail, automated processing system, etc., with more than 200 telephone customer service staff, supporting 17 native languages in Europe.

SKD assembly

SKD is a semi-bulk, for the EU to Chinese anti-dumping products such as bicycles, electric vehicles, etc., to provide local assembly services

OVERSEAS WAREHOUSE

Convenient, worry free, safe and cost-effective

OVERSEAS WAREHOUSE

teknihall founded in 1992 and part of the Pangoo Group, headquartered in Dietzenbach, teknihall has more than 300 employees and 50,000 square meters of warehouses in Germany and Belgium, specializing in products maintenance, renovation, logistics, warehousing, and European all-native language call center services for electrical and electronic appliances, home leisure, outdoor travel, sports equipment, and other relative products. At present, it is the top three after-sales service providers in Europe and is also a designated business partner with the well-known German stores such as ALDI, LIDL, Mediamarkt, Saturn etc.

Relying on its core after-sales service advantage of 32 years of history, Teknihall Dehao focuses on providing comprehensive European localization solutions for overseas enterprises. By continuously improving the overseas warehouse layout, expanding local service capabilities, enhancing the competitiveness of Chinese cross-border e-commerce sellers in the European market, and helping Chinese brands sail overseas.

In 2021, overseas warehouses added three collaborative warehouses, namely Western, Eastern, and Chinese, totaling 5 square meters.

Headquarters

Located in Dichenbach, Hesse, Germany, covering an area of approximately 5000 square meters, mainly used for headquarters office, call center, and maintenance center.

Maintenance Warehouse

Located in Deutschenbach, Hesse, Germany, covering an area of approximately 2 square meters, our main services include cross-border after-sales services such as repair and refurbishment, SKD assembly, and parts management for return processing.

New Product Warehouse

Located in Dichenbach, Hesse, Germany, covering an area of approximately 2 square meters, it is mainly used for cross-border e-commerce businesses such as warehousing, transit, label exchange, and one piece shipping.

Belgian Warehouse

Located in Neil, covering an area of approximately 1 square meter; Mainly serving customs clearance, VAT declaration, and compliance business

One piece for shipping

Suitable for self shipping FBM, single item delivery to designated addresses in Europe, with logistics channels such as DHL, UPS, DPD, FedEx, and support for some DIY delivery needs.

FBA Transfer

Suitable for the transportation of goods such as stocking, restocking, and moving, supporting all Amazon FBA warehouses in Europe. It has logistics channels such as DHL, UPS, DPD, FedEx, and supports some DIY delivery needs.

B-end shipment

According to customer needs, cooperate with free guided tours to support the unboxing customer experience (pre appointment and communication of details), and provide humanized cooperation to help customers solve business pain points.

After-sales maintenance

We can provide photography, destruction, palletizing, packaging replacement, battery replacement, and customized services based on customer needs.

Service advantages

Low logistics prices

We have been cooperating with DHL and DPD for many years, and our tail end delivery prices are extremely advantageous, helping customers further reduce costs. In addition to express delivery, we also cooperate with many card delivery companies, which can ship oversized items

German domestic company

Dehao is a well-known and well-established German local enterprise that operates in compliance with regulations while maintaining good government enterprise relations with the German government. Chinese management combines service flexibility

After-sales service, offline sales and other diverse services

With 30 years of after-sales experience, Pangoo German Warehouse can provide brand merchants with after-sales renovation and maintenance services. Pangoo Dehao has invested heavily in the Window of China project, opening up sales channels for offline wholesale in Europe.

High efficiency, fast response

Fast response from domestic customer service (dedicated service throughout the entire process) German warehouse delivery time is fast, and the warehouse is located in the European center within 24 hours, resulting in fast delivery time for customers

Large group, strong guarantee

Backed by Pangoo Group

Pangoo's overseas warehouse purchased a total insurance of 70 million euros for the entire warehouse

Pangoo is responsible for storing each product and has developed a comprehensive insurance compensation system

Compliant storage for the distribution of electrfied products

The Pangoo Dehao overseas warehouse has undergone on-site inspection by the German Fire Department, allowing us to store live products. All employees in the warehouse have obtained training certificates on hazardous material operation and transportation organized by the Fire Department

U- BUTLER

Core advantages of after-sales service

U- BUTLER

With the improvement of European e-commerce regulations, more and more enterprises are facing the challenge of compliance operation, such as company registration, office address, EU authorized representative, after-sales, warehousing, customer service and a series of other problems. Hence, based on the core advantages of 30 years of after-sales service, 300 European local professional staff and 50,000 square meters of warehouse, U-butler with its ten-in-one professional services to help cross-border e-commerce sellers and export enterprises enter the European market with peace of mind.

Top 10 Services

Company registration registration

within the European Union (Germany, France, Italy, Spain, Belgium, etc.) registration, no need legal or natural person to be present in person, only prepare the relevant authorization documents, the registration will be complete within three months.

Storage services

free storage of goods.

Call center

800 hotlines, voice mail, automatic and manual response, email reply, and operational database.

Shared secretary

responsible for dealing the official documents of EU government in 28 native European languages (UK, Germany, France, Italy, Spain, Belgium, Czech Republic, etc.).

Office service

two office seats are available for free.

EU authorized representative service

German domestic company teknihall (Pangoo Group wholly owned German subsidiary with 30 years of 3C after-sales service and more than 300 German local engineers) address is the EU authorized representative service base.

Company signboard

free custom-made signboard.

VAT filing

VAT (storage, logistics, travel, catering, etc.) can be declared once a month within Europe.

Shared maintenance team

German local maintenance engineers, with more than 30 years of 3C product maintenance experience, focusing on solving product maintenance problems and providing reference repair programs.

Shared product showroom

equipped with high-definition camera and professional logistics staff.

BRAND SERVICES-GRUNDIG

We have provided manufacturing system standardization services to hundreds of electronic enterprises

品牌服务-

GRUNDIG (根德)

Similar to Siemens and Philips

GRUNDIG Gender brand was founded in 1930 in Fielder, Germany. It is known as 'the originator of German TV'. Its products have collection value and have a large number of fans in China.

The world's second largest AV and household appliances product group

In the mid-1950s, it became the world's largest brand of tape recorders; in 1960, it developed the world's first ultrasonic telemeter; from the 1980s to the early 21st century, it became the second brand of household appliances in the world.

Europe's only full range of consumer appliances brand

From 2011 to 2015, GRUNDIG became the official technical cooperation partner of the Bundesliga League. In 2013, GRUNDIG won the title of Nuremberg Stadium. Today, GRUNDIG is still the world's leading manufacturer of entertainment appliances, small household appliances and household appliances, and the only brand of consumer appliances in Europe.

GRUNDIG, the Pangoo Brand, has provided a standardization of manufacturing system for hundreds of electronic enterprises, and has provided all-round help for thousands of electronic products to enter the European market.

By authorizing the use of GRUNDIG, to achieve a short period of time to quickly improve the image of the product, traffic, profits, rapid sales of the product.Businesses can achieve rapid performance growth and, in the long run, can drive their own brand development.

Registered Trademark Category

Europe & Global

Modern Creation Luxembourg has completed the registration of GRUNDIG in categories 3, 6, 9, 12, 14, 16, 17, 18, 28, 36, 37, 38, 41, 43 and other categories globally, including Germany, EU countries, and those designated under the Madrid Agreement, through trademark transfer agreements.

China

GRUNDIG's registered categories in Chinese mainland include:Class 2, 3, 4, 5, 6, 9, 12, 14, 17, 27, 37

GRUNDIG Licensing Workflow

The GRUNDIG brand licensing workflow includes five major dimensions: Licensee authentication (including supply chain certification), product authentication,

packaging authentication, royalty report, and annual audit. Each dimension works collaboratively and is indispensable. Through these five dimensions,

Grundig continually improves its brand licensing capabilities and market layout, providing consumers with premium branded products.

GRUNDIG E-Bike Business Introduction

As a traditional electronic technology company, GRUNDIG has rich experience and reputation in the field of electronic products. As the holder of the GRUDING brand, we extend this expertise and technology to the field of outdoor travel, especially in the field of electric bicycles, committed to creating innovative and high-performance products.

As of July 23, we have nearly 50 professional bicycle store partners in Germany; Distribution networks have been established in the Netherlands, Belgium, and Austria. In the future, GRUNDIG E-Bike will go global with German concepts and high-quality Chinese manufacturing.

Through the website www.grundig-inno.com, you can gain a deeper understanding of GRUNDIG E-Bike's innovative philosophy, product line, and brand story. GRUNDIG E-Bike will continue to be committed to innovation and development in the field of electric bicycles, bringing users more exciting cycling experiences.

WINDOW OF CHINA

European consumers can visit and purchase on site, or send their products to teknihall for warranty

WINDOW OF CHINA

At present, China's e-commerce penetration rate has been nearly 30%, and the United States, Germany and other developed countries have just exceeded 20%, overseas sales in the future (before 2035) are still online sales. To help Chinese brands reach a much larger offline market, Pangoo Group has built a "Window of China" exhibition hall based at teknihall's 50,000-square-meter location, where European consumers can visit and buy on site or send products here for warranty.

Approved by the city government of Dietzenbach, Hesse, Germany, 2000 square meters of "Window of China" OAO exhibition hall is under construction. In the future, the exhibition hall, which contains "distribution platform, APP, brand image store, smart shelves”, will support online purchase through APPs, and support offline physical image stores, creating an exhibition hall for Chinese brands going overseas and to help Chinese brands achieve overseas localization expansion.

Three major advantages - connecting offline supermarkets and small B wholesale channels in Europe

Overseas warehouse stock

Pangoo After-sales Service and Repair

Factory Direct Sales

Relying on the resources of Pangoo Group's offline stores in Europe, the spot advantage of overseas warehouses and the guarantee of after-sales maintenance services, it can help Chinese enterprises' products enter the offline supermarkets of giants such as Walmart, Target, Aldi, Lidl and Costco, get rid of Amazon's monopoly hegemony, and help Chinese brands improve higher profits.